Frequently asked questions
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Can I get my artwork framed?
At this point we do not offer any framed artwork. We believe you know best what kind of frame suits your space.
How long does the delivery take?
The estimated delivery time is between 5-12 business days, depending on your country. When your order has shipped, we will send you an email containing the tracking code, so you can follow the progress. If your order is significantly delayed, please contact support at support@fantastinen.ai
How much is the delivery?
This is the best part. The shipping is free regardless of the order total. That's how cool we are!
I found something I like, but it's not available in the size I need.
No worries, I got you. Just drop me a message either via our contact form, or emailing me directly at sales@fantastinen.ai, and I'll see what I can do. In your message, please include a link to the artwork and preferred size in centimeters/inches.
In most cases, that size should be available in the store in just a few days!
What payment methods are accepted?
We offer a wide range of secure payment methods via Shopify, Klarna and Paytrail. These include most common credit cards, ApplePay, GooglePay and ShopPay. However, available payment methods can vary between countries. If you wish to pay with an online bank in Finland, choose Paytrail as payment option in the checkout.
What countries do you deliver to?
At the moment we're shipping to following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.
Unfortunately, we do not ship to North America at this point.
Did you find what you were looking for? If you still have some open questions, please do not hesitate to contact us.